© 2019 Sarah Bourke | all rights reserved | web design by  Sundara Design   
   contact:  sarah@sarahbourke.com.au
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F A Q

 

Shipping Method

 

Australia

 

Your item will be shipped  Express by Australia post with signature upon delivery, which is included in the price. As I am in a regional area parcels sent before 10am ships over night NSW, ACT, 2 days everywhere else.

Please email me if you prefer insurance at an extra charge. I will notify you via email once work has been dispatched and provide tracking number.

 

International Shipping

 

Is available by regular airmail. Please contact me if you would like an item to be internationally registered (insured) at an extra charge.

 

 

Packaging

 

Each piece of Jewellery is packaged in a gift box which will be protected in  bubble wrap and included in the price.

 

 

Care of Jewellery

 

Please be aware that these pieces are handmade items that should be worn with care. Sterling Silver and wood wears beautifully, each scratch adds character to your piece.

 

However it is natural that with time and wear, the metal will tarnish, scratch and the wood may change shades. To protect the piece avoid contact with abrasive surfaces, detergents, cosmetics and with wood especially water.

 

 

Finishes

 

Polished silver can easily be cleaned using a polishing cloth available at supermarkets.

 

Brushed Finishes can be brightened to original silver shade using a scotch brite by lightly sanding across ways.

 

Wood especially needs care with rings. It can be polished with any beeswax or wood polish to keep out moisture and also brighten the wood.

 

 

Repairs/Exchange

 

Most pieces are made to order. They are individually unique and at the best of quality. Therefore each item will be packaged with extra care. If the item is damaged during transit please contact me within two days of delivery to organize repair or replacement. If your item is faulty due to craftsmanship I am happy to repair/exchange the item and pay for any extra postage.

 

 

Ring Sizes

 

All rings are in standard Australian/UK/NZ sizes.

All rings are made to order. If the size you prefer isn’t available please contact me as I'm happy to make to your size. Due to being in regional area rings can take 1 - 3 weeks depending on postage. Please contact me if it is urgent.

 

 

Privacy Policy

 

All personal details will not be used or sold for any other purpose. Payment are made using Paypal, Visa or Mastercard. You do not need to join Paypal to purchase.

Wood Types

The following are examples of the wood types available.

Black Ebony

Due to being rare only

available in some pieces

Wenge

 

 

Red gum

Australian

Ancient redgum 

Australian

Macassar ebony

Western beefwood

Australian

Gidgee

Australian

Northern Territory Ironwood

Australian

Zebrano

Padouk

 

Brown mallee burl

Australian

Royal Rosewood

Red mallee burl

Australian

Big leaf maple

Silky oak

Australian